Definitions
Client : any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal person, who visits the Site which is the subject of these general conditions.
Content : All the elements making up the information on the Site, in particular texts - images - videos.
Customer informations : Hereinafter referred to as "Information" which corresponds to all personal data that may be held by Single Fin Hotel & Lodge for the management of your account, the management of customer relations and for analysis and statistical purposes.
User : Internet user connecting to and using the above-mentioned site.
Personal informations : "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law n° 78-17 of 6 January 1978).
The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
1. Presentation of the website
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the singlefinhotel.com website are informed of the identity of the various parties involved in its creation and monitoring:
Owner : Single Fin Hôtel - SIREN n°395123425 - 16, Avenue du Courant, 40200 Mimizan-Plage
Publisher : Single Fin Hôtel & Lodge – info@singlefinhotel.com.
Webmaster : Single Fin Hôtel & Lodge – info@singlefinhotel.com.
Host : Hostinger International Ltd - 61 Lordou Vironos str. 6023 Larnaca, Cyprus. You can contact the website host by email at: compliance@hostinger.com
2. General conditions of use
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations.
The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.
The use of the singlefinhotel.com website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time, and users of the singlefinhotel.com site are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, Single Fin Hotel & Lodge may decide to interrupt the site for technical maintenance purposes and will endeavour to inform users of the dates and times of the intervention in advance.
The singlefinhotel.com website is regularly updated by Single Fin Hôtel & Lodge. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take note of them.
3. Description of the services provided
The purpose of the singlefinhotel.com website is to provide information about the company's activities.
Single Fin Hotel & Lodge endeavours to provide information on the singlefinhotel.com site that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether these are its fault or the fault of third-party partners who provide this information.
All information on the singlefinhotel.com website is given as an indication and is likely to change. Furthermore, the information on the singlefinhotel.com website is not exhaustive. It is given subject to modifications having been made since it was put on line.
4. Contractual limitations on technical data
The website cannot be held responsible for any material damage linked to the use of the site. Furthermore, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date browser.
The singlefinhotel.com website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679).
The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal. Single Fin Hôtel & Lodge and the host may not be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.
5. Intellectual property and counterfeiting
Single Fin Hotel & Lodge is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, illustrations, icons and digital products unless otherwise indicated.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorisation of Single Fin Hôtel & Lodge. Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitations of liability
Single Fin Hotel & Lodge acts as the publisher of the site. Single Fin Hotel & Lodge is responsible for the quality and accuracy of the Content it publishes.
Single Fin Hotel & Lodge cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the singlefinhotel.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibiality.
Single Fin Hotel & Lodge shall not be liable for any indirect damage (such as loss of business or loss of opportunity) resulting from the use of the singlefinhotel.com website.
Interactive spaces (form in the contact area) are available to users. Single Fin Hôtel & Lodge reserves the right to delete, without prior notice, any content posted in this area that contravenes applicable French legislation, in particular provisions concerning data protection. Where applicable, Single Fin Hôtel & Lodge also reserves the possibility of calling into question the civil and/or criminal liability of the user, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Personal data management
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1. Persons responsible for the collection of personal data
For the Personal Data collected in the context of the creation of the User's personal account and his/her navigation on the Site, the person responsible for processing the Personal Data is Single Fin Hôtel & Lodge. The singlefinhotel.com site is represented by Single Fin Hôtel & Lodge.
As the party responsible for processing the data it collects, Single Fin Hôtel & Lodge undertakes to comply with the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and clients, from the time their consent is collected, with complete information on the processing of their personal data and to maintain a register of processing in accordance with the reality.
Whenever singlefinhotel.com processes Personal Data, Single Fin Hotel & Lodge takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which Single Fin Hotel & Lodge processes it.
7.2. Purpose of the collected data
Single Fin Hotel & Lodge may process all or part of the data:
- to enable browsing on the Site and the management and traceability of the services ordered by the user: connection data and use of the Site, billing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data - to conduct optional satisfaction surveys on the singlefinhotel.com site(: email address
- to conduct communication campaigns (sms, email): telephone number, email address
Single Fin Hotel & Lodge does not sell your personal data, which is therefore only used for statistical and analytical purposes.
7.3. Right of access, rectification and opposition
In accordance with current European regulations, Users of the singlefinhotel.com website have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of Users' data
- the right to block or delete Users' personal data (Article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR) - right to restrict the processing of Users' data (Article 18 GDPR)
- right to object to the processing of Users' data (Article 21 GDPR)
- the right to portability of data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- the right to define the fate of Users' data after their death and to choose to whom Single Fin Hotel & Lodge shall communicate (or not) their data to a third party that they have previously designated.
As soon as Single Fin Hôtel & Lodge becomes aware of the death of a User and in the absence of instructions from the User, Single Fin Hôtel & Lodge undertakes to destroy the User's data, unless it is necessary to keep the data for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how Single Fin Hôtel & Lodge uses his/her Personal Data, to request rectification or to oppose the processing thereof, the User may contact Single Fin Hôtel & Lodge at the following address: info@singlefinhotel.com. In this case, the User must indicate the Personal Data that he/she would like Single Fin Hôtel & Lodge to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data shall be subject to the obligations imposed on Single Fin Hotel & Lodge by law, in particular as regards the retention or archiving of documents.
Finally, Users of the singlefinhotel.com website may file a complaint with the supervisory authorities, in particular the CNIL.
7.4. Non-disclosure of personal data
Single Fin Hotel & Lodge will not process, host or transfer the Information collected about its Customers to a country outside the European Union or recognised as "not adequate" by the European Commission without prior notification to the Customer.
However, Single Fin Hôtel & Lodge remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
Single Fin Hôtel & Lodge undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of Single Fin Hôtel & Lodge, the latter shall inform the Client as soon as possible and inform him/her of the corrective measures taken.
Furthermore, Single Fin Hotel & Lodge does not collect any "sensitive data". The User's Personal Data may be processed by subsidiaries of the singlefinhotel.com site and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
8. Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level.
We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the necessary information to help them meet their own regulatory reporting obligations. No personal information of the user of the singlefinhotel.com website is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties.
9. Security
To ensure the security and confidentiality of Personal Data, singlefinhotel.com uses networks protected by standard features such as firewalls, pseudonymisation, encryption and password protection. When processing Personal Data, Single Fin Hotel & Lodge takes all reasonable steps to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.
10. Hypertext links, cookies and internet tags
The singlefinhotel.com site contains a number of hyperlinks to other sites, set up with the permission of Single Fin Hotel & Lodge.
However, Single Fin Hotel & Lodge does not have the possibility of checking the content of the sites thus visited, and consequently will not assume any responsibility for this fact.
You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
10.1. Cookies
A "cookie" is a small information file sent to the User's browser and stored in the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies").
This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies will not damage the User's terminal in any way.
The singlefinhotel.com site is likely to process the User's information concerning his or her visit to the Site, such as the pages consulted and the searches carried out. This information enables Single Fin Hôtel & Lodge to improve the content of the Site and the User's navigation.
Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his or her terminal. Single Fin Hôtel & Lodge informs the User that, in this case, the functions of his/her browser may not be fully available.
If the User refuses to accept cookies on his/her terminal or browser, or if the User deletes the cookies stored there, the User is informed that his/her navigation and experience on the Website may be limited. This could also be the case when the singlefinhotel.com website cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Single Fin Hôtel & Lodge declines all responsibility for the consequences linked to the degraded functioning of the Site and of any services offered by the singlefinhotel.com site, resulting from the refusal of Cookies by the User or from the impossibility for the singlefinhotel.com site to record or consult the Cookies necessary for their functioning because of the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.
At any time, the User may choose to express and modify his or her wishes with regard to cookies. Single Fin Hôtel & Lodge may also use the services of external service providers to help it collect and process the information described in this section. Finally, by clicking on the icons dedicated to the social networks Instagram, Facebook and Pinterest appearing on the singlefinhotel.com website and if the User has accepted the deposit of cookies by continuing to browse the singlefinhotel.com website, Instagram, Facebook and Pinterest may also deposit cookies on your terminals (computer, tablet, mobile phone). These types of cookies are only deposited on your terminals if you consent to them, by continuing your browsing on the Website. At any time, the User may nevertheless revoke his or her consent for the singlefinhotel.com website to deposit this type of cookie.
10.2 Internet tags
Singlefinhotel.com may occasionally employ web beacons (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information, including the User's IP address) in a foreign country, both in online advertisements that allow users to access the Site and on individual pages of the Site. This technology allows Single Fin Hotel & Lodge to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's use of this Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for Single Fin Hotel & Lodge, and provide other services relating to the use of the Site and the Internet.
10.3 Content embedded/embedded from other sources
Articles on this site may include embedded content. Content embedded from other sites behaves in the same way as if the visitor were visiting those other source sites.
Namely, these other sites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with their embedded content if you have an account with them.
10.4. Statistics and audience measurement
This website uses Google Analytics to measure its audience.
10.5. How long your data is stored
Registration and form data are kept for 36 months in accordance with the European Parliament Regulation.
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognised and approved rather than left in the moderation queue.
11. Applicable law and jurisdiction
Any dispute relating to the use of the singlefinhotel.com website is subject to French law. Except in cases where the law does not allow it, the competent courts of Dax have exclusive jurisdiction.